Privacy declaration
Hunt Culture Privacy Statement
Date: 01/07/2020 Hunt Culture is committed to protecting the privacy and security of personal data. Hunt Culture has prepared this privacy statement to explain how Hunt Culture collects and uses personal data. Contact details Hunt Culture Dieze 19 5751XE, Deurne 31 633385458 www.huntcultureclothing.com Overview This privacy statement explains how Hunt Culture processes your personal data by answering the following questions: 1. Does this privacy statement apply to you? 2. What personal data does Hunt Culture collect and for what purpose? 3. Who has access to your personal data? 4. How long does Hunt Culture store your personal data? 5. What measures does Hunt Culture take to protect your personal data? 6. Where does Hunt Culture store your personal data and where are they transferred? 7. What rights can you exercise in relation to your personal data? 8. What if you have other questions or complaints? 9. Will this privacy statement be updated? 1. Does this privacy statement apply to you? This privacy statement applies to you if you: - are a customer of Hunt Culture; - are subscribed to the Hunt - -- Culture newsletter or participate in a Hunt Culture promotion; - Hunt Culture's website (www.huntcultureclothing.com) 2. What personal data does Hunt Culture collect and for what purpose? Hunt Culture must process personal data during the performance of the business activities and when offering and delivering the products and services. "Personal data" consists of any information that can be used, directly or indirectly, to identify a natural person. You provide most of your personal data directly to Hunt Culture. In some cases, the personal data is automatically collected by Hunt Culture or obtained from a third party. Below we explain per category, as indicated in paragraph 1, which personal data is processed by Hunt Culture, for what purpose(s) and on what legal basis. It is possible that you fall into more than one category, for example if you are a customer of Hunt Culture and also participate in a Hunt Culture promotion: a. You are a customer of Hunt Culture Hunt Culture processes personal data of its customers to facilitate the sale of products, for which Hunt Culture must be able to enter into an agreement with you, process your payment and ship the product to you. In addition, it is necessary for Hunt Culture to carry out related processing, such as providing protection, fraud prevention and credit checks and registration. In this context, Hunt Culture processes the following personal data: - contact details, including your name, (billing and delivery) address, e-mail address and telephone number; - personal data, including your date of birth and preferences; - order data, including product, size, payment method, shipping method, order history; - financial data, including your bank account number, credit card number, invoice specifications, order amount, payment status; - optional information, such as your gender, company information and account details. You can also use the following related services from Hunt Culture: Account: To optimize and simplify your shopping experience, you can create an account on the website. To create an account, Hunt Culture needs the following information: - contact details, including your name, address, e-mail address and telephone number; - account information, including your email address and password. - In addition, you can enter the following optional information with your account: personal data, including your gender, date of birth and company details; - preferences, including your preferred store, product categories and size. Customer Service: If you have any questions or complaints about Hunt Culture's products or services, you can contact Hunt Culture Customer Service. Customer service can be reached by phone or via the contact form on the website. Before Hunt Culture can process your question or complaint, Hunt Culture may need to verify your identity based on your personal data. When conducting customer service activities, Hunt Culture may receive the following personal data - contact details, including your name, address, email address, age, gender, date of birth, nationality and telephone number; - content, including the subject of the message, comments, images and screenshots and the content of the telephone conversation; - optional data, such as an order number. Hunt Culture uses this personal data for the following purposes: - to perform our obligations under our agreement with you; - to remember your language and other preferences; - to help you obtain information you need; - to provide a secure service and improved customer experience; - to evaluate and improve our customer satisfaction and better understand our customers; - to respond to your questions and requests; and - to comply with legal obligations or to exercise our legal rights b. You have a subscription to the Hunt Culture newsletter or participate in a Hunt Culture promotional activity. Hunt Culture newsletter: Hunt Culture likes to keep you informed of news about Hunt Culture and send you special offers. If necessary, we ask for your permission before we send our newsletters and offers. To send you our newsletter, Hunt Culture processes the following information: - contact details, including your name, address, email address, age, gender, date of birth, nationality, telephone number, Social Media details; - order information, including order history, preference history, products in shopping cart; - preferences, including preferred store (location), size; - technical information, including subscriber key, account type, customer sentiment. If you have specified your preferences in your account, we will tailor our communication to what we think will interest you and offer you personalized offers. Every communication contains an opt-out link with which you can unsubscribe from the newsletter. You can adjust your preferences yourself in your account. Promotional activity: Hunt Culture can also organize a promotional activity that you can participate in. In order to carry out the promotional activity, including for example to select a winner and communicate the results, Hunt Culture may require the following information: - contact information, including your name, address, email address, age, gender, date of birth, nationality and telephone number; - promotional information, including the content you provide to participate in the promotional activity - technical information, including a promotional code. c. You visit the website When you visit the website, Hunt Culture will automatically collect data through cookies and similar technologies after obtaining your consent where required by law. This information may include: - identifying factors, including your IP address, cookie ID or device ID; - information about your connection to the website, web pages and/or the ad server, including the date, time and type of connection; - information about your internet browser, including the browser type and language settings; - information about your operating system, including the type and language settings; - data about your device, including location and (for a mobile device) longitude, latitude, model and carrier; - use of and interaction with the website, web page or advertisement, including your interests and click route; - information about the advertisements presented to you; - social media data, such as account information. To learn more about the use of these technologies, please see our cookie statement. Most commonly used browsers have attempted the World Wide Web Consortium (“W3C”) draft standard “Do Not Track” (“DNT”) in their latest releases. Because this standard has not yet been established, the Hunt Culture site is not DNT compatible. Hunt Culture uses this personal data for the following purposes: - to perform our obligations under our agreement with you; - to help us and third parties collect information about your visits to the website; - to analyze your use of the website in order to improve our website; - to deliver advertisements, communications and content from us and third parties, on our website and those of third parties, specifically targeted to your interests; - to remember your language choice and other preferences; - to help you find the information you are looking for; - to provide a safe and secure service and transactions; - to measure how many people use our sites, and how they use them, in order to continue to operate our site efficiently and to better understand our audience; - to secure, adapt and improve our website; - to provide your information to third parties in accordance with this privacy statement. We analyze your information to create individual profiles. These profiles are used to predict future interests and to show targeted (online) advertisements. The goal is to make you offers that are relevant and interesting to you. The profiling is based on your (surfing) behavior on the internet. 3. Who has access to your personal data? - Hunt Culture may share your personal data with its partners, operating groups, subsidiaries and divisions, or with third parties as necessary for the purposes described above. Where appropriate, Hunt Culture will require third parties to conduct activities in a manner consistent with Hunt Culture's data protection policies and regulations. - Hunt Culture may share your personal data with data processors, i.e. parties that process personal data for us. In such cases, these third parties may only use your personal data for the purposes described above and only in accordance with our instructions. Hunt Culture will only use processors that offer sufficient guarantees to implement appropriate technical and organizational measures and protect the rights of data subjects. - Hunt Culture employees may have access to your personal data if this is necessary for the performance of their duties. In such cases, access will only be granted if it is necessary for the purposes described above and only if the employee has a duty of confidentiality. - Hunt Culture may share your personal data if required to do so by law, court order or any other legal process, for example by law enforcement or other government agencies, to establish or exercise our legal rights in connection with a business transaction, such as a divestiture, merger, consolidation or sale of assets, or in the unlikely event of bankruptcy. 4. How long does Hunt Culture store your personal data? Hunt Culture will keep your personal data for a limited time and will delete it when it is no longer necessary for the purposes of processing. The exact period is based on 5. What measures does Hunt Culture take to protect your personal data? the type of personal data and the legal obligations or business purposes for its retention. After the retention period, the personal data will be destroyed or anonymised. Hunt Culture has taken appropriate technical and organizational measures to protect your personal data against accidental or unlawful processing, including by guaranteeing that: - your personal data is protected against unauthorized access; - the confidentiality of your personal data is guaranteed; - the integrity and availability of your personal data is maintained; - employees are trained in information security obligations; and - actual or suspected data breaches are reported in accordance with applicable law. 6. Where does Hunt Culture store your personal data and where are they transferred? Due to the nature of our business and the services we provide to our clients, Hunt Culture may need to transfer your personal data to locations outside of your country of residence. In all cases where personal data is transferred, Hunt Culture guarantees that such transfer is subject to appropriate security measures. For example, for the European Union, such transfers may be regulated by a contract based on the standard data transfer contract clauses approved by the European Commission as set out in Article 46(2) of the General Data Protection Regulation. You can request a summary or copy of these documents using the contact details above. 7. What rights can you exercise in relation to your personal data? Based on the law that applies to the use of your personal data, you can exercise a number of rights with regard to your personal data. Please note that in many cases your rights are not absolute and we are not obliged to comply with your request. Some of these rights, as they may apply in the European Union, are explained below. Right of access You have the right to a copy of the personal data we hold about you and to know exactly how we use it. Your personal data is usually provided to you digitally. Right to rectification We take reasonable steps to ensure that the information we hold about you is accurate and complete. If you don't think this is the case, you can ask us to update or modify them. Right to erasure In certain circumstances you have the right to ask us to delete your personal data, for example when the personal data we collected is no longer necessary for the original purpose, when the personal data is outdated or when you have withdrawn your consent. However, this must be balanced against other factors. For example, we may not be able to comply with your request due to certain legal or regulatory obligations. Right to restriction of processing In certain circumstances you have the right to ask us to (temporarily) stop using your personal data, for example if you think that the personal data we hold about you may not be correct or if you think that we no longer need to use your personal data. Right to data portability In certain limited circumstances, you have the right to request that we transfer the personal data you have provided to us to a third party of your choice. Right to object You have the right to object to processing based on our legitimate interests. Unless we have a compelling lawful ground for the processing, we will no longer process the personal data on that basis if you object. Please note that we may no longer be able to provide you with certain services or benefits if we can no longer process the necessary personal data for that purpose. Rights related to automated decision-making You have the right not to be subject to automated decision-making, including profiling, which has legal or other significant effects on you. If you have been subject to an automated decision and do not agree with the outcome, you can contact us using the details below and ask us to review the decision. Right to withdraw consent In specific cases, we may ask you for your consent to the processing of your personal data. If we do this, you have the right to withdraw your consent at any time. Hunt Culture will stop further processing as soon as possible after withdrawal of your consent. However, this does not affect the lawfulness of the processing before the withdrawal of consent. Use the contact details above if you want to exercise any of these rights. 8. What if you have other questions or complaints? Questions or complaints regarding the processing of your personal data can be directed to Hunt Culture by using the contact details at the top of this privacy statement or by sending an email to info@huntcultureclothing.com. You also have the right to file a complaint with the Dutch Data Protection Authority or with the privacy authority in the jurisdiction where you work, where you live or where an alleged infringement takes place. A list of the European data protection authorities can be found here. 9. Will this privacy statement be updated? This privacy statement is valid from 07-01-2020 Hunt Culture may update or revise this privacy statement from time to time and will publish the current privacy statement on its website. Such updated privacy statement is effective from the time of posting on the website. We may also notify you by email or other direct electronic means of communication of changes which, in our sole discretion, materially affect the processing of your personal data. You are responsible for periodically visiting this Privacy Statement to check for changes. The version date is shown at the top left of this privacy statement. Review the personal information we collect about you to provide you with a relevant shopping experience. Click here.